Privacy Policy
Last updated: 1 April 2026
Super Crete ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights.
1. Information We Collect
We collect information you voluntarily provide through our contact form:
- Full name
- Company or organisation name (optional)
- Email address
- Phone number (optional)
- Service of interest
- Message content
We also automatically collect technical data when you visit our website, including IP address and browser type, used solely for security and performance.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry
- Provide information about our services
- Issue quotations and service proposals
- Communicate about your project if you become a client
We do not use your data for marketing without explicit consent. We do not sell or share your personal data with third parties.
3. Data Retention
Enquiry data is retained for up to 2 years. Non-client data is deleted after 6 months if no business relationship is established.
4. Cookies
This website uses minimal cookies:
- Session cookie — required for the contact form's security token (expires on browser close)
- Language preference — stored in localStorage (persists until cleared)
We do not use advertising, tracking, or analytics cookies.
5. Data Security
All data is transmitted over HTTPS. Our contact form uses CSRF tokens and spam prevention. Access is restricted to authorised personnel.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to communications at any time
To exercise these rights, contact us at info@supercretegroup.com.
7. Third-Party Services
This website loads fonts from Google Fonts, which involves a connection to Google's servers. No other third-party services process your personal data.
8. Children's Privacy
This website is not directed at individuals under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy periodically. The date at the top of this page reflects the latest revision.
10. Contact
Privacy enquiries:
- Email: info@supercretegroup.com
- Phone: +963-31-5360085
- Address: Hassia Industrial City, Homs Governorate, Syria